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Privacy Policy

1. Introduction
This Privacy Policy explains how MK Virtual Assist collects, uses, and protects personal information when you visit this website or use the services provided by MK Virtual Assist, operated by Matea Kes and based in Denmark.
MK Virtual Assist is committed to protecting your personal data and handling it responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller
The data controller responsible for the processing of personal data on this website is:
MK Virtual Assist
Matea Kes
Denmark
Email: mkvirtualassist.net@gmail.com

3. Personal Data Collected
MK Virtual Assist may collect and process personal data when you interact with this website or request services. This may include your name, email address, phone number, company name, and any information you voluntarily provide through contact forms, emails, or booking requests.
Personal data may also be collected when you communicate directly with MK Virtual Assist in relation to services or inquiries.

4. Purpose of Data Processing
Personal data is collected and processed for the purpose of responding to inquiries, providing virtual assistant services, managing client relationships, scheduling meetings or consultations, and issuing invoices where applicable.
Personal data may also be used to communicate relevant information related to services requested by the client.

5. Legal Basis for Processing
Personal data is processed on the basis of legitimate business interests, contractual necessity when providing services to clients, or consent where applicable. Personal data will only be used for the purposes for which it was collected.

6. Data Storage and Security
MK Virtual Assist takes reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure. Personal information is stored securely and access is limited to what is necessary for providing services.
While appropriate safeguards are used, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Sharing of Data
Personal data will not be sold, rented, or shared with third parties for marketing purposes.
However, data may be processed through trusted service providers and software platforms necessary for operating the business, such as email services, scheduling tools, and website hosting platforms. These providers are expected to handle personal data in accordance with applicable data protection regulations.

8. Data Retention
Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or administrative obligations.
Client information related to services and invoicing may be retained as required by applicable accounting and tax regulations in Denmark.

9. Your Rights
Under applicable data protection laws, individuals have the right to request access to their personal data, request correction of inaccurate information, request deletion of personal data where applicable, and object to the processing of personal data in certain circumstances.
Requests regarding personal data may be submitted by contacting MK Virtual Assist directly via email.

10. Third-Party Links
This website may contain links to external websites or platforms. MK Virtual Assist is not responsible for the privacy practices or content of third-party websites.

11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page with a revised "Last updated" date.

12. Contact
If you have questions regarding this Privacy Policy or how personal data is handled, please contact:
MK Virtual Assist
Matea Kes
Email: mkvirtualassist.net@gmail.com

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